Frequently Asked Questions

FAQ's

These are commonly asked questions, in case you're wondering!

If you don't see the answer to one of your questions, please contact us (email, chat, phone), and we'll respond as quickly as possible.

Each destination is different. Some destinations can be quite pleasant in the off season (or their winter months) as pricing can also be quite reasonable!

The best time to visit Europe for good weather can vary quite a bit depending on the country. Much of continental Europe, you can generally expect pleasant weather from mid-April through mid-October, with the highest temperatures in July and August, ranging from the low 80s to the low 90’s, depending on your exact location. Summer is hot in the Mediterranean, so if you want to avoid the heat but still enjoy relatively mild weather, go in April/May or mid-September through late-October.

Cuba, on the other hand, the best time to visit is from November to May when you can expect dry, sunny days and plenty of blue skies. The wet season begins in June and, continues into October.

For more specific details on your destination, chat with one of our specialists and we’d be happy to guide you.

There really is no best time to book, so book when you are ready! Daiquiri Tours can even assist in helping flexible travelers plan a last-minute trip to most of its destinations.

A $200 deposit is required to secure your reservation, and the balance must be paid in full 60 days before your departure date. After the deposit, you can manage your payments online via a payment link that we will provide. If you're traveling last minute (less than 60 days away), full payment is required at time of booking. For more details on our payment terms, you can click on this terms conditions

We accept all major credit cards as Visa, Mastercard, American Express, and Discover Card. We also accept checks and ACH bank transfers. Let us know what is convenient for you.

We ask that you complete a credit card authorization form online to secure your booking. And don't worry, your personal information is safe with us through our secure online form! Once you submit your authorization form, your information comes to us encrypted and accessible only by our finance department. As soon as the payment is processed, your data will be deleted automatically.

Yes! Payment may be split between various cards and can also be split into multiple payments. After you pay the deposit, you can manage your payments online via a payment link that you will receive. You can make payments up to 60 days before your departure date, as long as you are paid in full by then.

The reservation deposit is non-refundable. The remaining balance of your trip can be refunded depending on the date you are canceling versus the date of your departure. As you get closer to your departure date, more penalties may apply. Check the full cancelation policy here: terms conditions

Our packages exclude air because we offer flexibility with your departure date and departure city. All of our packages are available every day of the year and start at the first destination city. However, we can assist you by looking up flights for your dates, and we will try to find the best available price. You can also book your flights on your own if it is more convenient.

Chat with one of our specialists and we will be happy to assist you in planning your vacation and getting you the best deal on your flights and your package.

No! All of our programs have open dates, so you have the flexibility to travel whenever you want, based on availability

Our packages are for individuals, unless otherwise noted in the itinerary. Depending on the destination, on some of your included guided tours, you will be part of a shared tour/group of usually no more than 20 people for the day (though this may vary by destination). Most of our programs are self-guided, but we provide a lot of help along the way! You will have access to an online app that includes your day-by-day itinerary and lots of recommendations and tips.

Depending on your destination and itinerary, you can have a great experience driving and exploring on your own. But if you prefer not to, we have private drivers at a supplemental price. On many of our programs it may also be possible to create the same or similar itineraries with trains. We have a team of specialists that can create customized packages for you based on your requests.

Absolutely! We have a team of specialists with many years of experience in the destinations that can help you in creating your very own personalized package. They will advise you on the best route, cities, activities, and services to help make your trip unique and your own.

Airlines have their own luggage policies and we recommend that you check on the website of your respective airline before your travel date. If you are traveling by train, it is recommended that you limit your luggage size to a medium sized suitcase and a duffel bag or backpack. Additionally, if you are renting a car, make sure you ask how much luggage fits in the cars as sometimes cars overseas can be smaller and have limited trunk space. Daiquiri Tours will provide some travel tips included in your itinerary to ensure that you have what you need to enjoy your trip.

Yes! Daiquiri Tours will provide you with optional excursions for each of our programs. We work with multiple suppliers all over the world to help you book any optional activities, such as skip-the-line tickets to the most popular attractions, museums, cooking classes, wine tastings, and all kinds of local experiences! Chat with one of our specialists, and they will suggest the best options.

Yes! We can assist by looking up the best possible flight options and best prices. However, if we find a flight and fare that works for you, payment for airfare is required in full to book that flight. We always encourage clients also to do their own research on flight prices in case they find a better option than what we may have available. No hard feelings as we just want you to get the best deal out there!

es! You may purchase a Cuba Travel Visa or Cuban Tourist Card with us. The cost is $85 per person plus $10 shipping. We will ask you to complete and submit back to us a Travel Affidavit and our online Visa Application form. Please click on the links here for more cuba travel affidavit
cuba tourist card application

Yes! The relationship between Cuba and the United States changed in 2019, but we still can take you to Cuba legally! We work under the General license of "Support for the Cuban People," and our clients are required to engage in "Support for the Cuban People" activities consistent with a full-time schedule. These types of activities include: accommodations in "Casa Particulares" or Bed & Breakfasts, also meeting with local businesses, artists, farmers, and other activities included in our programs. We invite you to visit our blog for more information.

Absolutely! With Daiquiri Tours, you have assistance 24/7 and emergency contact at your destination and from our team located in Miami, Florida. We will provide you with all emergency contact information with your final itinerary.

Your final itinerary will be provided 30 days before your departure. You will receive access to an interactive Mobile app and a printable PDF version of your itinerary. This app will include all detailed information about your trip, such as flight information, city information, hotel confirmations, vouchers, travel tips, restaurants, bars, retail stores, directions and a dining and shopping guide. The app is linked to google maps providing you with live access to locations, maps and directions

Cuba is a very safe country to travel to and is probably one of the safest countries for travelers. Cubans are friendly people that are willing to help tourists when they need assistance.

We offer single, double, and triple occupancy rooms; in some cases, we can provide quadruple rooms though they are limited based on the destination. Please request this from your travel specialist and they will do their best to accommodate larger parties, and in some cases suites or connecting rooms may be recommended.

Yes! We have special rates for children between 2 and 11 years old when sharing the room with two adults. Ask us for pricing on your specific destination. In most destinations children under two are free of charge or simply just have to pay taxes.

We sure do. Travel insurance is mandatory in some countries and highly recommended. We usually recommend the comprehensive kind. You can even purchase a policy that comes with a "cancel for any reason" safeguard, which is ideal if you are traveling to places that might experience political unrest. Also, protect yourself from losing money if you have emergencies and have to cancel or interrupt your trip, travel delay expenses, baggage loss, natural disasters, etc. Ask for a quote from one of our agents, and we will be happy to assist you. It is more affordable than you may think!

Yes. Daiquiri Tours has a great partnership with Travel Guard, one of the largest insurance companies for the travel segment. You can request a quote from one of our specialists or by clicking here

In your final itinerary, you will find a list of recommendations for dining, shopping, and optional activities.

Yes! We select your hotel very carefully because when you are traveling, location matters! Our packages offer superior three star or four star hotels (and other categories on request) that are centrally located and allow you to access train or subway stations, restaurants, stores, and the landmarks easily. In some cases, for our countryside locations, we select hotels that are close to wonderful places that you will want to discover. We make sure you will stay at a hotel with excellent ratings and reputation, with quality accommodations, and attentive service.

Most of our packages are available every day of the year where we use a number of different hotels to ensure you can travel on your time. We would be happy to provide you with a list of possible hotels we use on each package on request, but please note that the final hotel will be confirmed after you have confirmed your travel date. If you wish to select your hotel it becomes a customized package.

Unfortunately, due to airline restrictions and policies, our systems do not allow us to assign seats or add luggage, when it is not included. Once the flight is booked and you have your booking confirmation, we will inform you of the procedures to follow for your seating assignment and luggage details for your airline.

That depends on the flight and airline you select. Send us your inquiry, and we can offer some flight options.

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